State Farm® Insurance Agent Jessica Hickey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kimmy rodriguez
May 20, 2026
"Had a great experience working with the team for my auto insurance and more specifically, starting the policy with Makiyla! The entire process was smooth, stress-free, and much easier than I expected. She was incredibly helpful, patient, and took the time to explain everything clearly while helping me find the best coverage for my situation. Communication was quick and professional from start to finish. I truly appreciated how easy Makiyla made everything and would definitely recommend state farm and her to anyone looking for reliable and friendly service!"
Tanya H
May 8, 2026
"Thanks Kasey for excellent customer service!"
Jacob Watson
April 29, 2026
"Had a great experience with Kasey she was super helpful and answered all my questions."
Shiyanna Jordan
April 27, 2026
"I called State Farm with urgency needing insurance on my vehicle asap, I was working with Makiyla via phone and she was vey patient and kind most of all she helped me get best insurance quote. Thank you so much."
Theresa Caltrider
April 21, 2026
"Jessica Hickey is a great agent, and her staff are 100% professional, personable and ready to help you same day! My son will save over $1200 on his homeowners policy for switching to State Farm and an additional 20% off of his vehicle insurance. It's a win, win! Thank you Jessica & Staff for being amazing!"
Sharron Turner
April 17, 2026
"Jessica is Amazing. The quick quote and communication via email text and phone call lead me to believe she was the best for the service. She is honest and efficient. The superior customer service is conformation that my family and I made the right choice in protecting our assets. Thank you so much. 💓"
Dayton Moore
April 16, 2026
"I had an awesome experience working with Jessica. She went above and beyond to help me transition my insurance over. She explained the different policies and options, like bundling home owners, well. It felt easy and I felt confident during the process. Not to mention the money I was able to save with equal coverage. Thank you!"
"Thanks so much, Dayton! I'm glad to know that we made bundling your insurance easy for you! I appreciate the review, and the 5 stars! "
tiffany harris
April 10, 2026
"Jessica and her team are phenomenal! Answers all of my questions and provides EXCELLENT customer service! Thank you so much team!"
"We appreciate you so much, Tiffany! Thank you for being a great customer, and of course thank you for sharing your experience with our State Farm office. "
Julia Davis
April 9, 2026
"I wished that I could give 10 Stars. My entire encounter with all the ladies from Kai, Casey and Jessica has been nothing but exceptional. They are very professional, friendly, accommodating, kind, and just all out phenomenal. I could not have asked for a better State Farm agent to handle my Life and Auto insurance. Thanks for all you do, you are appreciated."
"Thank you so much, Julia! You're so nice for taking the time to leave us this review. We're so grateful that you've chosen Jessica Hickey State Farm to help you with your auto and life insurance. "
Casey Cordrey
April 2, 2026
"Amazing friendly service and very helpful from Ms. Steff."
Skylar Reed
April 1, 2026
"Above and beyond!"
Austin Coulbourn
April 1, 2026
"I was able to stop in, get the coverage I needed and was back out in under 30 minutes. Thank you very much."
"Thanks, Austin! So glad we could help you with your insurance so quickly! We're glad we could make the experience of getting insurance coverage so convenient for you. I appreciate your review!"
thechazz4
March 27, 2026
"Steff was super helpful in helping me find the best renter insurance for me"
"Thanks for allowing Steff at my office help you with your renter's insurance! So glad we could help. Thanks for the 5 stars and kind words!"
Wendy Goodnite
March 27, 2026
"Steph was very helpful and professional when I needed help with my insurance"
"Thank you, Wendy, for recognizing Steph with such a nice review! "
Martin Sharp
February 27, 2026
"I suddenly found myself in need of new insurance after several decades and I knew immediately who Iwas going to pick ,State Farm is located in the neighborhood ,so Jessica Hickey( Kasey) was who I called, they are close by ,have great reviews and Kasey definitely listened to me and understood exactly what my needs were, I was extremely happy with what I chose to pick for both my Auto and Home insurance I think you should definitely check them out"
"Than you so much Martin for sharing your experience working with our State Farm team, and Kasey specifically. We're so happy we could help you with your home and car insurance!"
Cynical Axe
February 26, 2026
"Kasey was great. She switched over my car insurance.,Also my homeowners and my rental properties. She was very knowledgeable about everything. And made the process very easy. I would definitely recommend using this state farm office. Everyone is very friendly. Mardy"
"I'm so glad that Kasey was such a help with your car, home, and rental insurance. She's a great asset to our office. Thank you for insuring your policies with our office!"
Keli Strickland
February 25, 2026
"Great personal attention and super competitive pricing! Thank you!"
"Thanks, Keli! I appreciate the review, I'm so glad we could help you with your insurance. "
Rivka Rosenberg
February 20, 2026
"They were super nice and kind, my husband and I were switching insurance and they were able to help use get the same coverage as our old insurance for a more affordable price. They checked up on us throughout the process and were the best, will definitely be recommending to family and friends."
"Hi Rivka, thank you so much for taking the time to review our insurance office. We were so happy to help you and your husband get a more affordable price for your coverage!"
Mudge
February 18, 2026
"Talk about professional!! Kasey knocked it out of the park. We had to add my daughter to our auto policy and I could not be more pleased that we made the switch to state farm. Not only did we get better coverage but we also saved over $600 by switching to state farm. Kasey took the time to explain the policy and then dig deep to look for discounts. Thanks again for the painless policy changes"
Vadim Melinciuc
February 16, 2026
"Steph made switching to State Farm incredibly easy and stress-free. She was professional, responsive, and explained everything clearly. I really appreciate her help and highly recommend her to anyone looking for a smooth insurance experience!"
"Vadim-thank you so much for taking the time to recognize Steph! She really enjoys helping people, especially when she can make the switch to State Farm for car insurance so easy! If you ever need anything, Steph, and the rest of our insurance team are here and ready to take care of you! "
elizabeth smith
January 26, 2026
"called in and stef was helpful"
"Thanks Elizabeth! I'm so glad Steph was helpful with your insurance needs! Thank you for your review. "
Drew Drew (Hollywood)
January 23, 2026
"Jessica Hickey. She is the best at what she does and awesome. Her staff is also amazing and very professional. I have been with State Farm for many years and I must say this team is the best. Very helpful and informative about what you need. Jessica actually takes time to listen and she understands. If you live in the Pasadena MD area and you are not happy with your current insurance maybe it's time to change. Go to Jessica Hickey in Pasadena State Farm"
"Thanks, Drew! I'm glad we could meet to review your insurance and financial goals. I appreciate you taking the time to leave such a nice review!"
sharon lawlor
January 13, 2026
"Ki was such amazing lady helped alit thank you guys"
"Sharon, thank you for taking the time to recognize my team member, Ki. That's so nice of you! "
Rhonda
December 30, 2025
"Wat a great experience very friendly helpful recommend stayed Farm and Jessica hickey"
"Thanks, Rhonda! It's been our pleasure to service your personal insurance policies with our State Farm office. Thanks for your kind message!"
Eliza Smith
December 15, 2025
"I’ve been with them since I started driving, they’ve always been helpful and kind!! I will always recommend them for vehicle insurance!"