State Farm® Insurance Agent Jessica Hickey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
del lloyd
July 8, 2025
5
out of
5
rating by del lloyd
"great custmer severice"
We responded:
"Thank you, Del! I'm happy to hear you appreciated our customer service. We’re committed to providing excellent support and are here whenever you need us. Thanks for choosing us!"
Dave D.
June 28, 2025
5
out of
5
rating by Dave D.
"Jessica and staff are excellent. Super friendly and professional. Jessica gave us two hours of her time to get to know us, swap personal history and just chat before talking business. She helped us optimize our insurance needs and even discussed financial goals as she offers that service as well. Couldn't be happier with our choice. Highly recommend."
We responded:
"Thank you for your wonderful feedback, Dave! I'm happy to hear that you had such a positive experience with our team. We always aim to provide personalized service and are glad to have helped with your insurance and financial goals. If you need anything else, feel free to reach out!"
Karen Cotham
June 27, 2025
5
out of
5
rating by Karen Cotham
"I stopped in to talk to Jessica about my new policy for my new car. We went over my policy and made changes that I was very happy with. I had talked to Kasey on June 13th and she was very helpful changing from one State Farm to Jessica State Farm office. The whole office is very nice and helpful. Thank you for all your help and looking forward to doing business with your office."
We responded:
"Thank you, Karen! I'm glad to hear that you had a positive experience with our office and that we were able to assist you with your new policy. We appreciate your kind words and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
John Little
June 26, 2025
5
out of
5
rating by John Little
"Jessica and her team are amazing. Not only delivering on amazing services for my business and personal needs but assessing where I am and identifying risks I may not have seen. Just fabulous customer service."
We responded:
"Thank you for your wonderful feedback, John! I'm happy to know that our team has been able to provide such valuable service for both your business and personal needs. It's great to hear that our efforts in assessing and identifying potential risks have been helpful. If there's anything else we can assist you with, feel free to reach out anytime!"
Chloe Goings
June 4, 2025
5
out of
5
rating by Chloe Goings
"Jessica tea helped me get the most out of my insurance.Jessica also told me about coverage I never knew I qualified for really love this office"
We responded:
"Thanks, Mrs. Goings! We're so glad you could stop by today, and that you've chosen to insure your policies with our State Farm Insurance office! We look forward to helping you and your family in the future."
Mike Z
June 2, 2025
5
out of
5
rating by Mike Z
"Absolutely the most friendliest and so helpful!"
We responded:
"That's so nice of you to say! We appreciate your kind words."
Ruth Barone
June 2, 2025
5
out of
5
rating by Ruth Barone
"Very friendly and welcoming. She answered all my questions and made the process of switching very easy. Was given great rates on auto and home policies. Looking forward to many years as a loyal customer. Something the previous insurer did not honor after 35+ years. The rates are fantastic as well as the service! Thank you Kasey for everything!"
We responded:
"Thank you, Ruth! I'm happy to hear that Kasey made your transition smooth and that you're satisfied with the rates and service. We truly appreciate your loyalty and are excited to have you with us for many years to come. If you ever have more questions, feel free to reach out!"
Lincoln Whitaker
May 30, 2025
5
out of
5
rating by Lincoln Whitaker
"Jessica was awesome. She completed explained everything to me ."
We responded:
"Thanks Lincoln! So happy we could help you switch your insurance to State Farm today. Our office looks forward to working with you in the future!"
shirley kolodziejski
April 24, 2025
5
out of
5
rating by shirley kolodziejski
"Kasey Homberg was a very efficient agent to work with. Took a stressful situation and made it easy on me. She was such a very nice person to work with."
We responded:
"Thank you, Shirley, for sharing your experience! I'm glad to hear that Kasey was able to make the situation easier for you. Her efficiency and kindness are truly appreciated."
Andrew Thomas
April 22, 2025
5
out of
5
rating by Andrew Thomas
"My experience with Ms. Makiyla has been the best I've ever had. I was looking around for car insurance calling different places and nobody provided as good of support as Makiyla. She expertly guided me to the ideal policy for my vehicle, demonstrated both professionalism and a genuinely comforting approach throughout the entire process."
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to hear that Makiyla provided you with exceptional support and helped you find the perfect policy for your vehicle. Her professionalism and comforting approach truly make a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Robbie Frey
April 2, 2025
5
out of
5
rating by Robbie Frey
"I recently had the pleasure of interacting with the team and I couldn't be more impressed! From the moment I reached out with a concern, their response was prompt, friendly, and thorough. Thank you again"
We responded:
"Thank you, Robbie, for sharing your experience! I'm happy to know that our team's prompt and friendly service made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Jon Gunter
April 1, 2025
5
out of
5
rating by Jon Gunter
"I worked with Aaron Wiest on my home insurance while I prepare to relocate to Virginia. Wow, what a great experience and fast service. Thank you!"
We responded:
"Thank you, Jon, for sharing your experience! I'm glad Aaron was able to assist you with your insurance needs swiftly. If you have any more questions or need further assistance as you relocate to Virginia, feel free to reach out. Safe travels!"
Vanessa Carter
March 28, 2025
5
out of
5
rating by Vanessa Carter
"Excellent, thoughtful, timely service and response. A pleasure to work with."
We responded:
"Thank you, Vanessa, for your wonderful feedback! I'm happy to know that you found our service thoughtful and timely. It's always a pleasure to work with you. If you have any questions or need further assistance, feel free to reach out anytime!"
Brittany Yarbrough
March 26, 2025
5
out of
5
rating by Brittany Yarbrough
"I had the best experience working with Jessica! She helped me switch my car insurance and made the entire process smooth and stress-free. I truly appreciate her professionalism and dedication to finding me the best deal! Highly recommend!"
We responded:
"Thank you, Brittany, for sharing your experience! I'm happy to know that we could assist you in switching your insurance smoothly and stress-free. Your recommendation means a lot, and I'm grateful for your kind words about my dedication. If you ever need further assistance or have any questions, feel free to reach out!"
Greg Jamroz
March 18, 2025
5
out of
5
rating by Greg Jamroz
"Excellent service. Fast response. Friendly staff always willing to work with you. Highly recommended."
We responded:
"Thank you, Greg! I'm happy to know you had such a positive experience with our team. We take pride in providing fast and friendly service. If you ever need assistance or have questions, we're here to help!"
karla beytia
March 14, 2025
5
out of
5
rating by karla beytia
"Kasey was great! She was very nice and efficient, we got my renters insurance set up seamlessly. Thank you for your help!!"
We responded:
"Thank you, Karla, for taking the time to recognize Kasey! She was so glad you help you start your renters insurance. "
Jared Golatt
February 28, 2025
5
out of
5
rating by Jared Golatt
"Excellent customer service!"
We responded:
"Thank you, Jared, for your fantastic feedback! I'm happy to know you received excellent customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Shena
February 28, 2025
5
out of
5
rating by Shena
"Jessica and her staff are the absolute best. Very professional but not to the point that they are not humans. That being said my experiences have always been pleasant. I have several different types of policies with Jessica and they are always very knowledgeable and informative. Excellent with guiding you through the process and getting you the product you need with affordability. Made me feel comfortable and assured about every policy. If you don’t have insurance and have insurance but need better rates or need some Jessica and her amazing staff with State Farm is a great option."
We responded:
"Thank you so much for your kind words, Shena! We're delighted to hear that you've had such positive experiences with our team. We always strive to maintain a balance of professionalism while ensuring that every client feels comfortable and well-informed. It's wonderful to know that we've been able to guide you through the process and help you find the best plans. Your support means a lot to us, we hope to help you in the future!"
John McTammany
February 27, 2025
5
out of
5
rating by John McTammany
"Fantastic team and customer service!! Made the process of first time home buying and consolidating all of our different insurance coverages into one bundle a breeze. This is the insurance group you need to be working with!!"
We responded:
"Thank you, John, for your wonderful feedback! I'm delighted that our team made your first-time home buying and insurance consolidation process smooth and easy. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Marisa Small
February 26, 2025
5
out of
5
rating by Marisa Small
"Getting information, quotes, and set up with new policies was a quick and painless process with this team. They were super friendly, helpful, and willing to answer all my questions! Thanks, Kasey!"
We responded:
"Thank you, Marisa, for sharing your experience! I'm happy to know that getting information, quotes, and setting up new policies was smooth and easy for you. Kasey and the team are always here to help and answer any questions you might have. If you need further assistance, feel free to reach out anytime!"
Michael Ulrich
February 26, 2025
5
out of
5
rating by Michael Ulrich
"Great customer service. Ki was incredibly helpful throughout the process. Helped me with Home, Auto & Boat. Very professional and attentive. Definitely recommend!"
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to hear that Ki was able to assist you with your insurance needs. It's great to know you found the service professional and attentive. If you need any further assistance or have questions in the future, feel free to reach out to our office. We're here to help!"
Dolores Bemrick
February 26, 2025
5
out of
5
rating by Dolores Bemrick
"Jessica has very good customer service and patience. Explain every questions with me upstanding all. I have Big Hugs with appreciation"
We responded:
"Thank you, Dolores, for your kind words! I'm so happy to know that you appreciated the customer service and patience provided. It's wonderful to hear that all your questions were clearly explained. Big hugs back to you! If you have any more questions or need assistance in the future, feel free to reach out."
Adisa Berkley
February 25, 2025
5
out of
5
rating by Adisa Berkley
"Excellent customer service. Ms Hickey exceeded my every expectation. Thank you Jess from state farm!😁"
We responded:
"Thank you, Adisa, for your wonderful feedback! I'm delighted to know that I could exceed your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help! "
BoAKaN
February 21, 2025
5
out of
5
rating by BoAKaN
"Very helpful and informative. Helped a novice person like me understand so yeah, trust them! Thanks Kasey and the team!"
We responded:
"Thank you for your wonderful feedback! I'm glad Kasey and the team could provide the assistance you needed and make everything clear. If you have any more questions or need further help, feel free to reach out to us anytime. We're here for you!"
Kelvin Penny
February 4, 2025
5
out of
5
rating by Kelvin Penny
"Hello Ms Kasey was an amazing person to help us with auto insurance. She help us with everything and made us feel so comfortable. I just want to say thanks you and god bless u for helping us"
We responded:
"Thank you, Kelvin, for sharing your experience! I'm delighted to hear that Kasey was able to assist you with your insurance needs and make you feel comfortable throughout the process. Your kind words are truly appreciated. If you have any more questions or need further assistance, please feel free to reach out."